Awen Fusion
Mutual Discovery
Technology is moving faster than ever but we don’t do things for the sake of technology. We do things for the results.
At Awen Futures we focus on mutual discovery, so we understand your business, and you understand what can be achieved with our expertise.
After mutual discovery we know what can be guaranteed, which innovations are worth the risk, which need modelling further, and which are nurtured for the future.
All too often businesses fall into the trap of a one-way flow of intelligence which does not make a lasting relationship or the basis for an optimised IT Strategy.
We want to talk about the people from day one as it takes time to nurture and build a winning team.
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Design
To design the future of IT systems there are some core details to underpin the strategic objectives.
Design the processes around your customers and remove engrained steps that add little value. Identify what can be automated, what your software already brings and how changing the process impacts the bottom line.
Scope all data entities and their business meaning to be consistent across the enterprise. Remove pointless attributes and drive quality and accuracy in the ones that are crucial to success.
Anchor business analytics to your goals and use them to drive your core culture. Check all required data is accurate and available and build this into the user's workflow.
Focus on the user by minimizing steps to value and reduce cognitive load to make everything natural. Use the right media, forms, charts, video and AI chat.
It is essential to follow all cyber security standards. Ensure data is encrypted and recoverable within a zero trust model. Automate risk assessment processes and model attackers with penetration testing.
Making it happen
Parallel tracks allow continuous improvement in a fast changing world.
Track one is the systems track for your Core Geography which cycles on an annual basis.
Track two is the core systems track for next year allowing future vision and adequate planning. Start as soon as you can.
Track three is the AI track and is set to work on your real world data and information to see what is possible and achieves the expected outcome.
Track four is for Global deployment delivering the same systems and processes the world over.
Track five is for tactical innovations. Inspired by key people in the business. Enabling innovation to reach the coal face fast.
Bring everyone with us
Employee Satisfaction: Use the system to collect every employee satisfaction with IT, difficulties and things that can be improved.
Identify the leaders: Each department has people who have drive to improve the future and they need to be empowered.
War Room: A place dedicated to the IT strategy and project with hands on future configurations to drop in and learn. Either virtual or physical
Enterprise Communications: Using appropriate media and chat forums we keep the enterprise informed of what is needed, what is happening and how to get involved.
Help and Support: With AI enabled chat, case handling and a dedicated support team, always be on hand to help and support anyone who needs it. .
Celebrate Success
Be bold in celebrating and sharing the success with the board and the stakeholders. Provide detailed briefings showing the investments made and the results generated. Organise networking events and celebrate the hard work.